Episode Information: Corrigan authored the August PCT feature "Biomonitoring for Rodents," and in the following podcast he provides additional insights on this topic and also discusses some of his recent rodent work in New York City.

Episode Information: In a podcast sponsored by Dow AgroSciences, Action Pest Control Technical Director Scott Robbins discusses the importance of customer communication. Robbins authored the May 2010 feature "Communication with No Regrets."

Episode Information: European Fire Ants, Myrmica rubra, are making news in Massachusetts after an infestation was reported in a pair of Cambridge yards. PCT spoke with George Williams, general manager and staff entomologist, for Environmental Health Services, Norwood, Mass., about this pest.

Episode Information: Dr. Cisse Spragins, owner and CEO of Rockwell Labs, explains best practices and methods to prevent cockroach bait aversion.

Episode Information: PCT interviewed Llody Pest Control COO and Entomologist Herb Field about flea control, including his observations about the recent influx of flea control service requests Lloyd Pest Control has experienced.

Episode Information: Latest PCT Podcast: Claudia Riegel, assistant director of the New Orleans Mosquito, Termite & Rodent Control Board NOMTCB, reviews some of the board’s work and also discusses pest control in the New Orleans region following Hurricane Katrina.

Episode Information: Eric Lentz, general insect control marketing manager at Bayer Environmental Science, explains tips for controlling resistant strains of bed bugs.

Episode Information: Abell Pest Control's Steven Graff discusses pest management in food service and food processing facilities and shares some of his experiences.

Episode Information: Hedges discusses invasive ant species, Terminix training initiatives for ants and highlights some of the changes to the PCT Field Guide for the Management of Structure-Infesting Ants.

Episode Information: Gordon Morrison, Maxforce marketing manager at Bayer, and Eric Lentz, general insect control marketing manager, provide tips for product use during ant season and discuss Bayer’s ant control products.

Episode Information: Dave Morris, commercial leader of the Dow AgroSciences Pest Management business, addresses the challenge of keeping pest products available in the marketplace.

Episode Information: PCT caught up with Dan Collins, owner of Collins Pest Management, Evansville, Ind. Collins has 13 years of pest management experience and has worked under the tutelage of rodent expert and PCT columnist expert Dr. Bobby Corrigan. In the following podcast, Collins discusses a variety of issues relating to rodent control, including bait station placement; the use of attractants; and how to catch that last elusive rodent in an account.

Episode Information: In a podcast sponsored by Dow AgroSciences, D.A. President Jed D’Arensbourg discusses some of the company’s successes, including its marine fumigation business.

Episode Information: David Mueller discusses several topics related to stored product pests and previews his latest book.

Episode Information: Learn about OPC’s construction division; its new headquarters; and bed bugs, which are particularly problematic in the Louisville area.

Episode Information: Dr. Jerome Goddard, associate extension professor of medical and veterinary entomology at Mississippi State University, is headlining the two MGK M.I.S.T. Conferences, Feb. 9 in San Antonio, Texas, and Feb. 23 in Tampa, Fla. In the following podcast, Goddard discusses a variety of topics related to mosquitoes and the pest control industry, and also previews his upcoming presentation.

Episode Information: Caleb Tennenbaum, Arizona Pest Control's Internet marketing director, provides several examples of how the company is marketing to the online community.

Episode Information: Cowley, co-owner of Cowleys Pest Control, reviews his company's success offering this line of work.

Episode Information: Merchant, a professor and extension urban entomologist, Texas AgriLife Extension, discusses the role of IPM in LEED certification standards. Merchant and Rosemary Hallberg, a communications specialist with the Southern Region IPM Center in Raleigh, N.C., co-authored the October PCT feature “Greener Buildings,” which provides a comprehensive overview of this topic.

Episode Information: Learn about Jenkins' goals, more about his business, and the bike ride for charity he and his brothers took this summer.

Episode Information: Lenner, president and COO of Arrow Environmental Services, Morganville, N.J., discusses some of Arrow’s successes in delivering on-time service.

Episode Information: Stuart Aust, president of the Bug Doctor Inc., Paramus, New Jersey, wrote the September PCT feature which he aptly titled “The Scoop on Poop.” The article provides five practical tips for growing your bird division. Learn more about the Bug Doctor’s bird division and several other topics related to bird control.

Episode Information: Gerry Wegner, staff entomologist and technical director of Columbus, Ohio-based Varment Guard Environmental Services talks about recent trends he's observed with yellow jacket and honeybee populations.

Episode Information: Harris, vice president of sales and service at Cook's Pest Control, shares some of the ways in which longtime Cook’s leader John Cook, Sr., inspired him and others – both personally and professionally.

Episode Information: Marc Dykstra, president of EnviroPest, Loveland, Colo., discusses his company’s use of GPS as well as some of the other initiatives has undertaken in order to more effectively manage its fleet of service vehicles.

Episode Information: In a podcast sponsored by Dow AgroSciences, Amy Chapman, a member of the Leadership Development Group (LDG) and senior sales specialist at Dow AgroSciences, previews the upcoming NPMA Academy, which is scheduled for July 23-25, 2009, at the Sheraton Wild Horse Pass, Phoenix, Ariz. (for more information visit https://www.npmapestworld.org/Events/).

Episode Information: Boles, president of Schendel Pest Services, discusses some of the changes the company has undergone to spur future growth.

Episode Information: In a podcast sponsored by Dow AgroSciences, NPMA Technical Director Greg Baumann discusses how builders are “going green” – an important issue since these types of decisions impact pest management services.

Episode Information: In the following podcast sponsored by Dow AgroSciences, Carlo Houghtaling of Fumigation Services, Orlando, Fla, discusses how his company has expanded its business by offering bed bug fumigation services.

Episode Information: Dr. Eric Smith, technical director of technical services for Dodson. Bros., Lynchburg, Va., and Bill Stifter, Dodson Bros. Myrtle Beach District Manager, co-authored an April PCT feature about the invasive brown widow spider. Included in the article were observations from Smith and Stifter about a brown widow discovery in Myrtle Beach, S.C. Learn more about this pest in the following PCT Podcast.

Episode Information: In a podcast sponsored by Dow AgroSciences, Cindy Mannes of Arrow Exterminators provides tips for marketing in a down of economy.

Episode Information: PCT Internet Editor Brad Harbison caught up with Mike Lawton, vice president/commercial services, Western Exterminator, Anaheim, Calif., to find out about the termite market in Western’s service areas, and to discuss a variety of topics related to termite control.

Episode Information: In a podcast sponsored by Dow AgroSciences, Scott Fortson of Terminix Service, Inc., Columbia, S.C., spoke on the topic “Effective Marketing to Grow Business with Existing Customers.”

Episode Information: Good, Terminix senior vice president of business development and a speaker at PCT's Growing Your Business Seminar, discusses cross-selling pest control services.

Episode Information: Jamie Ogle, president of San Diego-based Lloyd Pest Control, discusses how his company is dealing with challenges brought forth by the challenging economy.

Episode Information: Phil Cooper, president of Cooper Pest Solutions, discusses phone etiquette and other tips for providing standout customer service.

Episode Information: BASF recently recognized its 2008 Termidor All-Star Technicians at the Dickies 500 NASCAR race in Dallas. Hear what this year's technicians have to say about providing standout customer service.

Episode Information: With the November elections just around the corner PCT's Brad Harbison caught up with NPMA Senior Vice President Bob Rosenberg to find out about how the upcoming election might impact the pest control industry.

Episode Information: In an exclusive interview with PCT magazine, incoming NPMA President Bruce Carter talks about starting and growing a successful mid-size business, finding quality employees and the advent of 'green' pest control.

Episode Information: University of Florida entomologists Dr. Koehler and Roberto Pereira are closely tracking invasive cockroach species that have become more prevalent in the United States, incluiding the Turkestan cockroach.

Episode Information: Scott McNeely, owner of McNeely Pest Control and author of the September PCT feature "Wildlife Exclusion Techniques That Work," provides additional wildlife exclusion tips.

Episode Information: Terry Clark, vice president of Clark Pest Control, Lodi, Calif., discusses some of the eco-sensitive and employee-friendly features of the company's new 55,000 square-foot corporate headquarters in Lodi, Calif.

Episode Information: PCT's August issue includes the feature "Building Them Out," which details how ABC Pest & Lawn Services, Austin, Texas, has increased its revenues by more aggressively marketing its rodent exclusion services. Learn more about this program in a podcast with ABC President Bobby Jenkins.

Episode Information: Scheffrahn talks about the recent discovery of Formosan termites in Pinellas County, which is Florida's most densely populated county. He also reviews some of this pests defining characteristics.

Episode Information: PCT interviewed Texas A&M Entomologist Dr. Roger Gold for our July Cover Story “A New Business Climate,” which explored how changing temperature and precipitation patterns have — and may continue to — impact pest pressures. In the following podcast we’ll further discuss this topic with Roger.

Episode Information: PCT's Brad Harbison caught up with bed bug expert Rick Cooper, technical director, Cooper Pest Solutions, to find out his bed bug field observations from having treated many accounts in New York City and New Jersey.

Episode Information: University of Kentucky Entomologist and renowned bed bug expert Dr. Mike Potter provides an update on these pests and also previews his presentation at the upcoming PCT Bed Bug Seminars

Episode Information: PCT's Brad Harbison talks with Christian Hardigree, professor at the University of Nevada, Las Vegas, and an expert on bed bug legal issues.

Episode Information: The Urban Pest Management Program at the University of Georgia Griffin campus has established a 10-week lecture series resulting in a certificate in Urban and Structural Pest Management. The goal of the program is to provide Georgia’s pest management companies with new technicians exposed to various aspects of the industry. (For more about this program you can check out the April issue of PCT and also visit the UGA Griffin campus web site, which is www.gabugs.uga.edu). In the following podcast, Dan Suiter, University of Georgia entomologist, talks about this program.

Episode Information: PCT's Brad Harbison caught up with Orkin Technical Director Frank Meek to find out what Orkin is seeing in the field this ant season.

Episode Information: PCT’s Brad Harbison talks with Mike Masterson, president of the Los Angeles, Calif.-based Isotech Pest Management, about his company’s participation in the upcoming reality TV series “Verminators,” which is scheduled to air on the Discovery Channel on April 21.

Episode Information: One of the issues of greatest concern for PCOs is finding and retaining quality workers. In the following podcast, PCT spoke with Western's Debbie Byrne about some of the things Western is doing in response to this challenge.

Episode Information: John Zimmerman, general manager of Buffalo Exterminating, Buffalo, N.Y., was recently interviewed by PCT for a March feature titled “Now That’s Service” – which discussed community service success stories. In the following PCT Podcast, Zimmerman discusses Buffalo Exterminating’s sponsorship of Bug Bash - which is held at the Buffalo Museum of Science – as well as some of the company’s other community outreach efforts.

Episode Information: For PCT’s February’s cover story “Are You Smarter than a Termite Researcher?” PCT surveyed 10 university researchers and technical experts — for a Q&A session about all facets of termites and their control, including termite biology and behavior, control methods, real-world experiences and more. One of those researchers that participated was Brian and in the following podcast we’ll further explore this topic

Episode Information: Clarke Keenan, president of Waltham Services, discusses what his company has done to become more environmentally responsible and position itself as a "green" company.

Episode Information: PCT's Brad Harbison talks with ex-ServiceMaster executive Albert Cantu, who has returned to the pest control industry, serving as an executive partner with Waud Capital Partners. Cantu will lead WCP's investment strategy in the consumer services sector - which will include a pest control division.

Episode Information: Greg Baumann, vice president, technical services, National Pest Management Association, was one of several industry experts interviewed for PCT’s January cover story “Housing Horrors” which examined the slumping housing market’s impact on the pest control industry. Baumann also provides PCOs with advice for surviving this latest industry challenge in the following podcast.

Episode Information: PCT's Brad Harbison interviews Lonnie Alonso, president of Columbus Pest Control, and an active member in industry associations. In the following podcast, Alsono discusses the importance of industry involvement in the legislative process and the value of Legislative Day.

Episode Information: PCT's Brad Harbison speaks with Allen Fugler, who recently was announced as the new executive vice president of the Florida Pest Management Association.

Episode Information: Berman, technical manager, Waltham Services, has done quite a bit of work with digital cameras. In the following podcast Berman discusses a variety of issues relating to the use of digital cameras in the pest management industry.

Episode Information: PCT Internet Editor Brad Harbison caught up with Bryan Houtchens, vice president and general manager of Team Too Termite and Pest Control, which is headquartered in the Southern California community of Corona. Southern California is in the midst of recovering from the devastating late-October wildfires that have caused hundreds of millions of dollars worth of damage to homes and businesses. In the following podcast Bryan gives a first-hand account of how the fires impacted Southern California pest control companies like Team Too.

Episode Information: Susan Amore, E-Learning Manager of Copesan Services, developer of Copesan University, discusses the value of online training and talks about the Copesan University ant training module.

Episode Information: Joey Harris, vice president of Cook’s Pest Control, will be speaking on the subject of “Sales Programs That Work” for the upcoming PCT Family Business Summit, which takes place Nov. 14-16 in Atlanta. This seminar will provide insights on how family-run pest control businesses can manage, run and turn profits and also discuss dealing with interpersonal issues associated with family-run businesses. For more information visit www.pctfamilybusinesssummit.com

Episode Information: Mike Rottler, president of St. Louis-based Rottler Pest & Lawn Solutions and the incoming president of the National Pest Management Association, discusses a variety of issues including growing up in a family-run business and his goals as NPMA president.

Episode Information: PCT's Brad Harbison recently caught up with Phil Augustine, president of Overland Park, Kan.-based Augustine Exterminators. In the following podcast, Augustine discusses a variety of issues, including association involvement and leadership.

Episode Information: PCT’s Chuck Bowen spoke recently with Mark “Shep” Sheperdigian, vice president of technical services, Rose Pest Solutions — a Copesan partner. In the following podcast, Shep talks about the biology and control of stinging insects.

Episode Information: In preparation for the 2007 PCT/Syngenta Crown Leadership Awards, which will be presented during PestWorld 2007, PCT caught up with Steve Scherzinger, owner of Scherzinger Pest Control and past Crown Leadership award recipient. In the following podcast, Scherzinger talks about what leadership means to him and discusses his leadership style.

Episode Information: Corrigan, president of RMC Pest Management Consulting and a PCT columnist, talks about a variety of rodent control topics, including rodent control in New York City and how environmental changes might impact rodent pressures.

Episode Information: Ira Bryck, director of the UMass Family Business Center at UMass Amherst Continuing & Professional Education and the keynote speaker at PCT's Family Business Summit, discusses challenges inherent with family-owned business.

Episode Information: PCT’s Brad Harbison caught up with Victor Hammel, Ehrlich Pest Control President and Rentokil Pest Control North America CEO, to find out how Ehrlich and Rentokil have changed since the two companies joined forces one year ago.

Episode Information: PCT’s Brad Harbison recently spoke with Scott McNeely, owner of McNeely Pest Control. In the following podcast McNeely discusses his experiences with stinging pests such as wasps, hornets and yellow jackets.

Episode Information: An update on bed bugs from Rick Cooper, technical director, Cooper Pest Solutions. PCT has teamed up with Rick and University of Kentucky bed bug expert Dr. Michael Potter for a series of one-day seminars titled “Taking the Battle to Bed Bugs.” The seminars will cover the biology, behavior, control and legal implications of one of the industry’s most troublesome adversaries. The seminars are scheduled for New York City on Aug. 7 and Las Vegas on Sept. 18.

Episode Information: In the second PCT Podcast with Dr. Jerome Goddard, the Mississippi state medical entomologist gives his thoughts on the pest control industy's role in controlling public health pests.

Episode Information: Stoy Hedges, director of technical services, Terminix International, wrote the June PCT Cover Story “Bar Flies,” which examined the challenges of controlling fruit flies in bars and food establishments. Learn more about this subject from Hedges in the following podcast.

Episode Information: Bed bug expert Dr. Mike Potter, from the University of Kentucky, provides updates on these pests. Potter and another expert on this subject – Rick Cooper, technical director of Cooper Pest Solutions – will be presenting a series of one-day seminars titled “Taking the Battle to Bed Bugs.” The seminars will cover the biology, behavior, control and legal implications of bed bugs and are scheduled for New York City on Aug. 7 and Las Vegas on Sept. 18.

Episode Information: Goddard, state medical entomologist for the Mississippi Department of Health, discusses the need for pest management professionals to be well versed in pests of public health importance.

Episode Information: Dan Sleezer, general manager of Gilbert, Ariz.-based SOS Exterminating, was interviewed by PCT as part of our Top 100 coverage in our May issue. Sleezer talked about some of innovative services that SOS offers and how these services have helped the company make up for the sluggish pretreat market. In the following PCT Podcast, further discusses SOS’s experiences offering both core and non-core pest control services.

Episode Information: In 2006, Beaumont, Texas, took a direct hit from Hurricane Rita, an experience that caused Bill Clark Pest Control to take another look at its disaster preparation plans. In the following podcast, Bart Foster, technical and training director for Bill Clark, looks back at Hurricane Rita and provides additional insights into how to prepare for a disaster.

Episode Information: Mark “Shep” Sheperdigian, vice president of technical services, Rose Pest Solutions, has spent time spent as a service technician and sales representative — giving him a unique perspective on customer service. Shep talks more about providing standout customer service in the following podcast.

Episode Information: Cindy Mannes, executive director of the Professional Pest Management Alliance discusses initiatives for National Pest Management Month, including PPMA's radio and PSA campaign.

Episode Information: Bud Brewer, president of MPB Communications, provides PCOs with suggestions on how to target public relations opportunities.

Episode Information: The March PCT cover story titled “Unsportsmanlike Conduct” discussed the top 5 complaints PCOs have about competitors’ ethics. One of the ways the National Pest Management Association has addressed these issues is through its Quality Pro program, which was developed – in part – to increase industry professionalism through self-regulation. In the following PCT Podcast, PCT's Brad Harbison talks about QualityPro with Andy Architect, executive director of QualityPro.

Episode Information: Jeff Tucker and Whitmire Micro-Gen are in the midst of a 20-date series of skill development seminars focused on restaurants and commercial kitchens. In the following PCT podcast Tucker provides inspection tips for these type of accounts.

Episode Information: PCT and Syngenta recognized the 2006 Crown Technicians of the Year at NPMA Legislative Day. This year's winners were Luther Mosley (Arrow Exterminators), Paul Morton (The Steritech Group) and Allen Hulstine (Terminix).

Episode Information: During NPMA PestWorld 2006, PCT and Syngenta honored the 2006 Leadership winners. In the following podcast, PCT Publisher Dan Moreland recognizes Joe Lupini, president of Richmond, Va.-based Loyal Termite and Pest Control.

Episode Information: The recent announcement that the ServiceMaster board hired investment banks Morgan Stanley and Goldman Sachs to explore options has intensified speculation about the company's future. At the recent PCT Mergers & Acquisitions seminar, Katrina Helmkamp, group president of ServiceMaster, issued a statement that can be accessed in the following PCT Podcast.

Episode Information: Greg Rice, marketing director of West Palm Beach, Florida-based Hulett Environmental Services, discusses the subject of branding.

Episode Information: Jeffrey Weier of Sprague Pest Solutions was one of eight individuals honored as 2006 Crown Leadership Award winners. PCT Publisher recognizes Weier during a reception at PestWorld '06.

Episode Information: PCT Editor Jodi Dorsch recently interviewed PCO Rick Cooper about his experience with bed bugs and their resistance to pyrethroids.

Episode Information: In October PCT, Eddie Martin, owner of New Orleans-based Terminix Service Co., was interviewed for "The Long Road Back," which discussed the post-Hurricane Katrina recovery process. PCT's Brad Harbison talks with Martin about post-Katrina pest pressures.

Episode Information: PCT's October cover story, Digital Dilemma, discusses the issue of "professional use" pesticides being sold to homeowners via the Internet. PCT Editor Jodi Dorsch discusses with NPMA's Bob Rosenberg.

Episode Information: PCT's Brad Harbison interviews Bernie Holst Jr., president of Midland Park, N.J-based Horizon Pest Control. Holst discusses his goals for his term as president of the National Pest Management Association.